Front Office Management System
Simplify Visitor Handling and Enhance Front Desk Operations with Odoo Front Office Management System
What is the first thing that flashes through your mind if someone talks about a big enterprise. Of course, a swanky reception to receive the visitors. Every multi-departmental business has a front-office or reception to receive the visitors. You form a opinion about a office at the reception itself which is why Front Office Department is called the face and voice of a business.
Specifically, in hotel industry, regardless of the start rating of the hotel or the hotel type, the hotel has a front office as its most visible department. For a business such as hospitality, the onus of elevating customer experience with the business, lies in the hands of front office department which is why it is called a common link between the customers and the business.
To understand how Odoo Front Office Management can fit your business needs, Contact Us for a quick discussion with our team.
When the customers arrive at the hotel, front office department is the first to interact with them. The staff of this department is very visible to the guests. All the transactions between the hotel and its guests are handled by front office staff. The staff receives the guests, handles their requests and strikes the first impression about the hotel into their minds.
Front office staffs are easily fagged out managing all these tasks on daily basis but now with Odoo’s Front Office Management system they can carry out their tasks swimmingly with smile on their face. It enables you to manage the visitors coming to your office by issuing entry passes and handling their belongings. The app can manage the belonging of your employees.
This unique module of Odoo, built in order to ease the task of front office executives, allows to perform an array of functions and they will be able to:
• create visitors
• add visiting details
• issue visitor pass
• generate visitor reporting
• employee belongings
• property label
• set ‘Receptionist’ access from users form
With Odoo’s “Odoo visitor management” module, the stress and strain that a front office executive is exposed to in managing visitors has been greatly reduced. The way it is helping front office executives in managing visitors is no mean fit and their chances of committing mistakes are pared down to a great extent as all the details pertaining to the visitors and their belongings are safe with executives. All the assistance they require while their stay at the office too can be recorded and an aid can be assigned to them. Especially this app is a boon for front desk executives in hospitality industry. Having said that, it can equally benefit front desk executives of SMEs as well as big incorporation. Always remember, how a customer is received at the reception will lead him to think good or bad about your office which means all your efforts to pleas visitor will be buggered up if they are not satisfied with their reception. You are running the risk of losing your potential customers, if they experience chaos at the reception.
Powered by Odoo Framework
Fit to pocket
Implementation start’s with zero license cost
Ultimate flexibility
Can navigate in all sizes of business.
No vendor lock-in
Code handover is mandatory at the time of go live.
Less risk
Businesses can start with small.
User friendly
User experience is designed for respective user type.
Scalable
Odoo grows in sync with business growth.
Frequently Asked Questions
What is a Front Office Management System?
Front office management system designed to manage your reception activity, visitor passes, and front desk operations and manage visitors using automation.
Can this system manage visitor belongings and records?
Yes it have a centralized platform to manage your visit history, employee belongings, and property records and maintain visitor details.
Is this solution suitable for corporate offices and hotels?
Yes, this solution is ideal for organizations that managing daily visitors such as corporate offices, hotels, hospitals, and many more.
Can we control receptionist access separately in the system?
Yes, because of role based access control management we can easily control separate accesses based on the need like for receptionists, staff and other user to maintain controlled and secure operations.
Why Apagen is a partner of choice
Solution Expertise
- Strong focus on domain centric solution building drives benefit realization after solution implementation
- Mature offerings across ERP Lifecycle to support clients for ALL ERP needs
- Proven & certified offerings designed to solve specific business and IT operation challenges
Execution Expertise
- Bootstrap workshop for organizational preparedness & effective change management
- Robust delivery processes with independent quality assurance
- Delivery framework for AMS certified by ERP
- Implementation Kits for new implementations & rollouts
Accelerators
- Business process template repository
- Re-usable component warehouse of functionality, reports & utilities
- Provide tools for easy data migration from legacy to ERP
- Templates for implementation in various verticals
- Large repository of test case & scripts for various verticals and business process scenarios
Experience
- Running & managing some of the most complex ERP installations (eg. Bajaj holographics, Design India, Grail Group etc.)
- Experienced in delivering services under several engagement models ranging from team sourcing to managed services from offshore
- Multi-location implementations & rollouts
