Odoo CRM
The amount of consumer data generated for business owners is increasing every hour. In absence of the proper tools to handle all these customer information, Odoo CRM decision making, forecasting and the purchase & sales process become a great chaos in terms of efficiency.
Have you figured out ways to successfully approach towards building profitable customer relationships and the information challenges at the same time?
As a solution to these issues, most business will separately purchase ERP software & Odoo CRM.
The Odoo CRM is for dealing with the front-end part of the business like:
- Sales tracking
- Prospecting
- Recording customer interactions
- Pipeline management
- Creating
- Evaluating marketing campaigns
ERP software is meant for handling back-end operations such as purchasing, billing and shipping, accounting, financial data and supply chain management.
It may appear that having separate systems is a manageable way of running your business, but integrating them into a single unit will augment your productivity by streamlining your business processes.
Implementing Odoo CRM ERP systems in a business increases order. The inventory accuracy increases by about 97% and the shipment times by about 23%. Nothing could be more gratifying to a business than to have satisfied customers isn’t it, imagine what a unified system that includes a virtual phone system and a Odoo CRM ERP would do for your business.
Complete Overview On Odoo CRM From Your Customer
The biggest advantage of a unified system is that it will let you know who your customers are. From accounting & finance to support & sales, the system helps you get complete visibility of your buying patterns, customer order history and general requirements. Not only does this extend you a better insight into your most valuable asset, but it also provides you chance to build lasting relationships that will assist you in identifying future opportunities.
Consistently tracking your data gives you access to better reporting and analytics.This means you can easily spot any changes in profitability and preferences, customer loyalty that allow you to respond quickly.
Faster Access to Business Critical Information
Without a fully integrated system, your employees tend to become less efficient and your customer pays the ultimate price.
For instance, if a customer wants to get an order status update and your employee has to crawl through numerous systems to get the information, it is sure to leave a bad impression on the customer and you runs the risk of losing business.
An Odoo CRM integrated system gives your customer service representative the access to critical information in real time. The representative is able to view the customer’s call history, financials, payments, shipments and more.
Improved Order Management System
When Odoo CRM proposal generates an order in your Odoo Customization ERP software, switching between the systems and entering the data multiple times is not practical in the real business world.
With software integration, a proposal generation results in actual order under a single system that brings down the time spent on data management and augment your productivity and efficiency.
Additionally, visibility of your sales teams is also increased in term’s of a customer’s order status and easy access that enables making changes faster.
Increased Mobility
On-the-go access to customer information with product & pricing can play a crucial role in closing the deals expeditiously, when the sales team is in the middle of a critical point in a customer’s journey. Your sales ream needs up-to-date data during the interaction, and not afterwards.
Odoo CRM Integration between different business departments makes it easier to streamline as well as collaborate information flow.
Additionally, business managers can also access to the critical business transaction in real time. So Odoo CRM Software help them make a better-informed decisions.
Apagen is a leading Odoo Service Provider that can benefit you business manifold times. Refer the link below to understand how Odoo CRM can bring windfall gains to you
No Comments